This course touches on the importance of administrative procedures, tools for storing procedures, identifying and recording key procedures, what to include in a binder and how to organize it.
This course will introduce you to business process management. Learn how business processes can help improve your company's bottom line by providing a higher level of quality and consistency for customers .
This course will help call center agents learn to make the most of their telephone - based work, including understanding the best ways to listen and be heard. Each phone interaction has elements of sales and customer service skills.
This course touches on the definition of coaching, how to inspire and motivate, how to communicate effectively, individualized coaching methods, leadership, best practices, competition, results analysis, maintenance strategies and much more.
A major goal of this workshop is to help you understand the impact that your communication skills have on other people. Explore how improving these skills can make it easier for you to get along in the workplace , and in life.
You'll consider if entrepreneurship is right for you and learn the basic steps of creating your own business. At the end of the course, you'll have a solid foundation to start your entrepreneurial journey.
Gmail Essential Training is an immersive and hands-on course designed to provide students with the knowledge and skills required to effectively utilize Gmail for personal and professional communication.
Google Classroom Training is a comprehensive and interactive course designed to equip students with the necessary skills and knowledge to effectively navigate and optimize the use of Google Classroom, a powerful learning management system.
Google Forms Essential Training is an in-depth and hands-on course designed to provide students with the skills and knowledge necessary to effectively create, manage, and analyze surveys, questionnaires, and quizzes using Google Forms.
Google Meet Essential Training is a comprehensive, in-depth and engaging course which is designed to provide students with all the skills and knowledge required to effectively utilize Google Meet, a robust and versatile video conferencing platform.
